Something not working, or a question the app didn't answer? Write to us and a person will read it.
Email: hello@mealwhisperer.com
Tell us what you were doing and what happened. If it's about a recipe, the recipe name helps.
Your subscription
Cancelling or changing your plan. Subscriptions are billed by Apple, not by us, so they are managed in your device settings: open the Settings app, tap your name, then Subscriptions, and choose Meal Whisperer. You can also reach the same place from inside the app under your profile.
Refunds. Apple handles all payments and refunds. Request one at reportaproblem.apple.com. We never see your card details and cannot issue a refund ourselves.
Restoring a purchase. If you reinstall the app or move to a new device, sign in with the same account and use Restore purchases in the app.
Image credits
Generating recipe images uses credits. Your remaining balance is shown in the app before you generate, and credit packs are one-time purchases rather than a subscription. If a generation fails, the credit is not spent.
Recipes, allergies, and dietary preferences
Meal Whisperer generates recipes using AI, guided by the taste profile you set: your eating style, any allergies, foods you avoid, and the health goals you choose.
Always read the ingredients before you cook. Generated recipes can be wrong. If you have a food allergy or a medical condition, treat every recipe as a suggestion to check rather than advice to follow, and speak to a doctor or a registered dietitian about your diet. The app is not medical advice.
If a recipe conflicts with something in your profile, tell us the recipe and the setting and we will look at it. That feedback is the most useful thing you can send us.
Your account and your data
Deleting your account. You can delete your account and its data from inside the app, under your profile. Deletion is permanent and removes your saved recipes and taste profile.
What we hold and why is set out in the Privacy Policy. The Terms of Service cover what you can expect from the app.
Still stuck?
Write to hello@mealwhisperer.com. Include the device you are using and the version of the app, shown at the bottom of your profile screen. It makes problems much faster to track down.